Vol. 1 No. Issue 01: July - December 2010

Articles

• An Assessment of Service Quality in Banks

  Mamta Brahmbhatt, Dharmendra Panelia (Author)

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• Decision Making Styles of Working Women in Buying Apparel - An Empirical Study

  Mahendra Sharma, Vipul Patel, Nirav Halvadia (Author)

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• Call Center Executives’ Listening Behavior and Customers’ Intention to Call

  Amit Jain, Tejas Shah (Author)

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• Emotional Satisfaction, Service Quality and Loyalty Model in Retail Sector - An  Examination

  Bhavesh Vanpariya (Author)

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• Dudhsagar Dairy - Excelling through Logistics Practices

  Mahendra Sharma, Hiren Patel, Jayesh Patel (Author)

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• Sab Bite Mein Balance

  Priti Salvi , Amit Patel , Rachita Jayswal, Rajesh Kiri (Author)

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• Rural Marketing - The 'RUDI' Way

  D M Pestonjee, Maurvi Pandya, Ashwini Awasthi , Narendra Patel, Hitesh Patel (Author)

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