Volume:01-Issue-01 Linking Engagement to Citizenship: How Well-being Shapes Gen ZEmployees’ Workplace Behaviors

Abstract

It has become increasingly popular to consider employee
engagement as a really important factor, contributing to success by
increasing productivity, satisfaction, and retention. One major
outcome of engagement is the expression of Organizational
Citizenship Behavior (OCB) that refers to voluntary actions that
deviate from normal job expectations in order to help workplace
functioning. Even though the literature has studied the relationship
between engagement-OCB, fewer studies have observed the
mediation of employee well-being in this relationship. This research
fills this gap with dimensions of well-being, inclusive of
psychological, social, and workplace well-being, while also focusing
on Gen Z employees, who are now becoming a significant part of
emerging workforce segment. By employing descriptive research
design, data were collected from 363 responses using a structured
questionnaire and analyzed through SPSS v30, and with Hayes'
Process (Model 4) also employed for determining the mediation
effect. The results revealed how employee engagement directly
affects employee well-being and OCB with a significant impact.
Moreover, well-being partially mediates this relationship, suggesting
that organizations aiming to enhance OCB should prioritize both
engagement initiatives and comprehensive wellness programs.
These findings have practical implications for HR professionals
seeking to foster a motivated, proactive, and high-performing
workforce.